Moss – Willow (Fontinalis antipyretica) Aquarium Gallery Factory Store

Quick Shipping and Professional Packaging

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and many other top global carriers we are able to offer a variety of shipping options. Our warehouse staff are highly trained and will be able to pack your goods in accordance with our exact and precise specifications. Your items will go through an exhaustive examination before they will be properly packaged prior to being sent out. We ship to thousands clients each day across multiple countries. This is a sign of our dedication to being the biggest online retailer in the world. The warehouses and centers of distribution are in Europe, as well as the USA.

Orders with more than 1 item are assigned processing times for each item.

Prior to shipping, we will examine thoroughly the items you've purchased. Currently, most orders are delivered within 48 hours. The delivery time will be between 3-7 days.

Returns

Stock is dynamic, and is not completely managed by us due to the involvement of several parties including the factory and our warehouse. The actual inventory may be changed at any time. It is possible that stock may run out after your order has been processed.

The period of time is 30 days. We are unable to exchange or refund your order if it has been 30 days since you purchased it.

Your item should be in the original packaging and be unused. It must also be returned in the original packaging.